Recently, China’s leading retail company Yonghui Superstores Co., Ltd. (hereinafter referred to as “Yonghui Superstores”) announced the launch of a collaboration with Feishu. Yonghui Superstores CEO Wang Shoucheng issued a company-wide letter, positioning the Feishu project as one of the core engine projects in the company’s second phase of reform, marking a new stage in Yonghui Superstores’ digital transformation.
Wang Shoucheng: Feishu Will Become the Core Engine of Yonghui's Digital Transformation
In the company-wide letter, CEO Wang Shoucheng emphasized the significance of the Feishu project for the company: “The Feishu project will become one of the core engine projects in our second phase of reform.” Wang stated that the choice of Feishu as the enterprise collaboration office platform comes from the pragmatic and down-to-earth work style of the Feishu team, as well as the highly efficient experience of the product itself.
“I find using Feishu very smooth even on high-speed trains,” Wang shared during an internal communication session. “It is precisely this pragmatic team approach and excellent product experience that made us firmly choose Feishu as an important partner for our digital transformation.”
Four Major Challenges Drove Yonghui to Choose Feishu
Before selecting Feishu as its enterprise collaboration office platform, Yonghui Superstores faced four core challenges: numerous complex system entry points, difficulty in preserving and managing knowledge, difficulty in tracking past meetings, and low business collaboration efficiency.
Feishu will help Yonghui Superstores achieve four major goals: work on Feishu to unify business system entry points; information on Feishu to enable efficient knowledge flow; meetings on Feishu to enhance discussion, decision-making, and task tracking efficiency; and business on Feishu to achieve system integration, process standardization, and professional, data-driven messaging.
To ensure smooth project implementation, Yonghui Superstores and Feishu established a project steering committee composed of senior leaders from both sides, with Yonghui CEO Wang Shoucheng serving as the head. The project implementation will be divided into three phases: first, unifying the office collaboration platform based on Feishu, allowing all employees to collaborate on a unified platform; second, implementing business on Feishu, connecting business systems to empower business scenarios and improve efficiency; third, continuous empowerment and enhancement, continuously deepening business scenarios, optimizing user experience, and jointly building an industry benchmark model.
Jointly Creating a New Digital Benchmark for the Retail Industry
The collaboration between Yonghui Superstores and Feishu is not just a simple “tool upgrade” but a true “collaboration evolution” that starts from business needs. Through the Feishu platform, Yonghui Superstores will achieve management empowerment, frontline workload reduction, and data insights, driving cost reduction and efficiency improvements in business, and creating new productivity for the future.
As ByteDance’s management practice, Feishu will provide Yonghui Superstores with a one-stop collaborative office base, integrating instant messaging, schedule management, document collaboration, approval processes, and other diverse functions. This breaks the data silos and system barriers of traditional office scenarios and provides solid digital support for organizational management transformation.
The launch of this collaboration marks a new stage in Yonghui Superstores’ digital transformation. Both parties will jointly create a new digital benchmark for the retail industry, providing consumers with a higher-quality shopping experience and creating a more efficient working environment for employees.