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Feishu Hong Kong / Resources

50 People Who Actually Use AI at Work Spent 5 Hours Talking Behind Closed Doors

When content generation becomes increasingly effortless, what is still worth entrusting to humans?

On August 1st, 50 guests arrived at No. 7 Maoming South Road in Shanghai to attend the Feishu AI Masterclass event in Shanghai.

Before the event officially began, the first question posed to participants was: "What would you like to drink?"

The bar counter offered four beverages: Context, Hallucination, All In, and Human in the Loop—symbolizing four different public attitudes toward embracing AI.

Entrepreneurs, AI professionals, and content creators sat together. There was no stage separating speakers from the audience, nor any one-way presentations. The microphone passed freely as sharing and questioning intertwined.

Artificial intelligence has deeply permeated both work and life. People pay for it, delegate tasks to it, and are rethinking boundaries: what can be handed over to agents, and which judgments must remain in human hands.

The Feishu AI Masterclass began with a concrete question: How much of our work are we actually handing over to AI?

Act One

Your AI Bill Hides Your Work Patterns

Before formal presentations began, the microphone circulated among attendees. The first question: "How much are you willing to spend on AI each month?"

Some subscribed to just one or two services; others maintained multiple model subscriptions, tools, and APIs, spending thousands of yuan monthly; some joked they were afraid to calculate their total spending.

Next came the question: "If AI suddenly crashed tomorrow, what would you do?"

Some said they’d catch up on sleep, as AI had accelerated work while compressing rest time; others would dig out old workflows to see if they still remembered how to function without an agent; some’s immediate reaction was to explain delays to clients.

When asked, “When was the last time AI fooled you?” some recalled receiving seemingly complete but fake data, while others admitted, “I fall for it every day.”

Toward the end of this warm-up, a deeper question emerged: “When creation becomes increasingly cheap, what remains worth doing by humans?” While no immediate answer surfaced, clarity gradually unfolded through subsequent discussions.

Act Two

From Individuals to Teams: How Far Has AI Progressed?

As discussion deepened, Zhuang Minghao, host of the podcast *Dragon Slaying Techniques*, pointed out a frequently overlooked fact: agents are still in their early stages, and the number of truly long-term, stable users may be far smaller than expected.

To the question, “Where is AI headed?” he replied: “I don’t know either—but I’ll start using it anyway.”

“Because of AI, I fired my CTO,” opened Su Chen, host of *People’s Park Talks About AI*. Together with Lao Xiu and Raymond, host of *Mossfire*, they explored two possible fates for professional expertise: when AI reshapes how we work, experience might either cling to outdated processes or become a lever amplifying new tools.

Jobs may not disappear, but the value coordinates of those jobs have already shifted.

Su Chen summarized: “Over-specialization risks missing the era; balanced specialization is how you win the future.”

Zhang Zala and Wang Daxian extended the topic from individuals to organizations, posing a key question: “When individuals have become so fast, why haven’t organizations kept pace?”

AI enables one person to cover work that previously required four or five roles, but placing these “10x individuals” into existing organizational structures may only yield a 1.2x improvement. Individuals still wait for approvals, alignment with upstream and downstream teams, and navigation through legacy processes.

Individual efficiency comes from tools; organizational efficiency requires restructuring. What will be scarce in the future are organizations capable of collaborating effectively with agents.

Feishu AI is evolving from a personal assistant into a team member. Chat logs, documents, meeting transcripts, and calendars provide it with context; only when workflows are made transparent can organizations truly become readable to agents.

Niu Jingjing brought her team's agent into an ongoing meeting. While speaking on stage, the Feishu agent was already listening, recording, understanding instructions, and updating the presentation screen in real time.

Before she even finished speaking, the results appeared on screen. Where once execution began only after meetings ended, the gap between speech and action is now being compressed by Feishu AI. She described this experience in four characters: “Words become law the moment they’re spoken.”

Act Three

AI Enters Production: Who Pays? Who Takes Responsibility?

After guest presentations concluded, the microphone returned to the audience. Ideas were tested against real-world scenarios: Where does the budget come from? Why haven’t organizations sped up in tandem? Can AI uncover human cognitive blind spots?

What Is a Team Agent?

What Is It For?

A participant asked: What exactly is the much-discussed “team agent”? Is deploying one necessary?

An example was given on-site: when a product issue arises, one can directly @ the agent in a group chat to handle it—the progress visible to all. Those familiar with business logic can encapsulate methods as Skills, reusable by the entire team.

The core value of a team agent lies in transforming the expertise of a few into capabilities instantly accessible by the entire team.

When AI Acts on Your Behalf

Who Bears Responsibility?

A participant asked: When an agent sends messages, @mentions colleagues, or performs actions in Feishu, should it use a personal identity or clearly identify itself as an agent?

The on-site discussion reached consensus: even when acting on someone’s behalf, the agent should explicitly indicate its origin and preserve a record of all operations.

The more capable agents become, the more essential it is for every action to be identifiable, traceable, and verifiable.

AI Keeps Making the Same Mistakes—Now What?

Another concern arose: How do we prevent agents from repeating the same errors in future tasks?

Zhang Zala believed collaboration rules cannot be perfectly defined upfront—they emerge gradually through repeated usage, dissatisfaction, and correction.

If replies are too long, update the rules; if similar requests recur, turn the method into a Skill.

Conclusion

After the Event Ends, Questions Continue to Unfold

Five hours later, glasses emptied. Some opened their laptops to try newly learned workflows; others became even more determined to go All In; some decided to keep critical judgment firmly in human hands.

By the end of the afternoon, the opening question had gained deeper dimension: When AI becomes a genuine participant within organizations, how should we design new divisions of labor, clarify responsibilities, and safeguard the judgments worth preserving for humans?

The Feishu AI Masterclass in Shanghai did not offer a single, unified answer. Instead, it showcased new paradigms for human-AI collaboration.

Shanghai’s night carried on as usual. The true master skills of AI continue to unfold.