With Feishu, more enterprises are applying AI in deeper, more precise, and effective ways, truly transforming how work is done and the results achieved.
In recent years, AI products have emerged one after another. However, for enterprises, only practical and implementable AI solutions can create real value.
Today, we see Feishu’s AI products being solidly implemented across an increasing number of customers: faster R&D progress, more stable production quality, higher sales efficiency, and more attentive service. AI has evolved from a concept into a productivity engine present on factory floors, in retail stores, and around meeting tables.
From Yangtze River Pharmaceutical's target research to NIO's production anomaly handling, and from PROYA's new product research to XPeng's intelligent meetings, with Feishu, more companies are leveraging AI in profound, accurate, and impactful ways, fundamentally changing their working methods and outcomes.
Yangtze River Pharmaceutical
AI + R&D
Obtain comprehensive data insights with just one command
Target research is a critical starting point in pharmaceutical R&D. In the past, Yangtze River Pharmaceutical’s scientific teams had to sift through vast amounts of literature and databases—any oversight could delay the pace of new drug development.
Now, leveraging Feishu AI Assistant and AI capabilities within Feishu Multidimensional Tables, Yangtze River has built an AI-powered target research bot. With just a simple instruction, AI automatically extracts key information from dozens of curated sources, completing searches, table creation, and chart generation. Researchers can open a document and instantly gain panoramic data insights, significantly improving R&D efficiency.
NIO
AI + Production
Real-time data aggregation and tracking of abnormal events
On NIO’s production lines, filtering alarm messages used to be a pain point for team leaders. They previously spent up to half an hour each day searching through Feishu groups just to get started.
Now, powered by the AI features in Feishu Multidimensional Tables, the system automatically captures group messages, aggregates data in real time, identifies vehicle models and processes with one click, and delivers scheduled visual dashboards. In 2024 alone, managers and supervisors in NIO’s D-module saved approximately 88 hours.
Dongming Petrochemical
AI + Inspections
Automated follow-up and closure to enhance workshop safety management
At Dongming Petrochemical, identifying potential hazards during inspections was once a major challenge. Complex production conditions and varying technician skill levels often led to missed issues, while compiling safety case reports sometimes took nearly half an hour.
After adopting Feishu Multidimensional Tables, inspection records became digitalized. Issues are pushed instantly to responsible parties, and AI automatically tracks them to closure. Dozens of complex inspection points are now replaced by photo recognition—potential risks are captured instantly with a single photo, and even safety case sharing is automatically pulled from news and group notifications.
Ecovacs
AI + Customer Voice
AI labels new reviews with up to 80% accuracy
Previously, Ecovacs relied on manual labeling for large volumes of overseas user reviews and fault descriptions, overwhelming its customer service team.
Now, Feishu offers a new solution. By importing reviews into Feishu Multidimensional Tables, AI completes translation and summarization within 15 minutes. Leveraging historical reviews and business requirements, AI automatically labels new comments with up to 80% accuracy and intelligently assigns service tickets. Additionally, AI converts users’ natural language descriptions of device malfunctions into technical tags, enabling multilingual labeling for overseas users from scratch (0 to 1), boosting efficiency by over 90%.
Meiyijia
AI + Intelligent Customer Service
Automatically breaks down FAQs to shorten response times
With over 40,000 stores nationwide, Meiyijia’s customer service staff face significant pressure to respond in real time, while complex information also increases the workload for maintaining knowledge bases.
With Feishu, this situation has been transformed. Within half a month, knowledge bases across 29 regional divisions and 10 business modules were centralized. AI automatically parses FAQs (frequently asked questions) and supports intelligent Q&A. As a result, Meiyijia’s average AI-powered response time via Feishu dropped from 33 seconds to 14 seconds, while issue resolution rates increased to 68%.
Eifini
AI + Store Management
Automatically evaluates training quality to improve frontline performance
In the past, Eifini struggled to ensure consistent training effectiveness across its thousands of stores due to reliance on manual spot checks, and sales staff couldn’t receive timely feedback or guidance.
Now, store associates initiate training video calls within their local Feishu groups. The AI capabilities in Feishu Multidimensional Tables automatically extract keywords from training videos—such as fabric types and key selling points—and provide AI-generated scores and evaluations on training quality. Meanwhile, Feishu Multidimensional Tables aggregate training data in real time from over a thousand stores nationwide, enabling headquarters to manage efficiently and effectively elevate frontline sales performance.
Insta360
AI + Channels
Intelligently process partner emails to identify potential business opportunities
Previously, Insta360 required dedicated personnel to monitor channel partnership emails—an expensive approach that often resulted in delayed responses, negatively impacting collaboration.
Now, Insta360 uses the Feishu Integration Platform to sync email data into Feishu Multidimensional Tables, where AI fields analyze content and extract key information to complete initial screening and assign responsibilities, automatically alerting relevant team members. This solution is expected to save Insta360 over 200 hours per month on repetitive tasks and enable faster identification and execution of potential partnership opportunities.
PROYA
AI + Marketing
One-click extraction of selling points for effortless new product insights
PROYA often faced challenges with scattered information and inefficient knowledge accumulation during new product research. Traditional documents and spreadsheets made quick searches difficult and hindered easy sharing.
Using Feishu Multidimensional Tables, the team built a “New Product Insight Dashboard.” After entering product details, they can filter by category or keyword and use AI to instantly extract selling points and generate word clouds for intuitive trend analysis. Tasks that previously took half a day can now be completed in just 1–2 hours, with insights preserved as shared data assets.
Anker Innovations
AI + Business Management
One table to track all strategic opportunities
Anker Innovations’ strategic opportunity tracking often involves hundreds of topics, requiring extensive statistics, summaries, and meeting discussions. Tracking efficiency was challenging due to diverse business lines and cross-regional collaboration.
Now, using no-code tools like Feishu AI Assistant and Feishu Multidimensional Tables—combined with open capabilities in enterprise Q&A and intelligent document search—Anker manages all strategic opportunities within a single Feishu Multidimensional Table. The system automatically reads, analyzes, and summarizes progress. Responsible owners simply confirm updates, reducing what used to be lengthy alignment and consolidation efforts by 85% in efficiency gains.
XPeng Motors
AI + Meetings
Automatically generates meeting minutes, accelerating decision closure by 3x
Holding 12,000 meetings a month, totaling 14,000 hours, reducing meeting volume at XPeng Motors used to be as difficult as redesigning a car model.
In this context, XPeng leverages Feishu AI to generate meeting minutes. AI also automatically pushes out 80% of action items, accelerating decision feedback speed by three times. In the first half of 2025, XPeng employees generated over 630,000 Feishu AI-powered meeting minutes. "Fewer meetings, faster decisions" has become reality, not just a slogan.
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