January 5, 2026 – New Channel International Education Group, a leading one‑stop international education service provider in China, officially announced the company‑wide adoption of Feishu. The two parties will leverage Feishu’s multidimensional tables, aPaaS platform, and AI capabilities to deeply reshape organizational efficiency and comprehensively upgrade core business systems digitally.
Hui‑Ming Dong (CIO of New Channel), Yajun Cha (CFO of New Channel), Junjie Li (Vice President of New Channel), and Zihao Zhao (General Manager of New Channel Online) attended the signing ceremony together with Chan Lin (Chief Business Officer of Feishu), Zongyuan Liu (General Manager of Feishu Commercialization, North China Region), and Feng Hai (National Head of Feishu Customer Success Regional Teams). New Channel and ByteDance share the coincidence of having both been founded in the “Jinqiu” neighborhood of Beijing’s Haidian District. This partnership marks the establishment of a new benchmark for digital and intelligent transformation in the education industry, driven by the AI wave.
From “Self‑Built Bus” to “Digital & Intelligent High‑Speed Rail”
58 Million Rows of Data “Move to the Cloud”
At the signing ceremony, Hui‑Ming Dong noted that traditional enterprise IT is like building your own “bus” – it can get you from place to place, but its power is limited. Feishu, as an all‑in‑one collaboration platform, is like the foundation of a high‑speed rail system – powerfully dynamic. New Channel has decided to stop patching up the old bus and fully switch to “high‑speed rail mode,” “decorating” its personalized business needs on top of Feishu’s efficient foundation.
To achieve this goal, New Channel has adopted a deep transformation strategy of “All‑in Feishu for all businesses”:
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Full‑scale reconstruction of core systems: New Channel has fully migrated 24 core business systems – including CRM, student service system, academic affairs system, order system, and HR/administration – onto Feishu.
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Co‑creation with tens of millions of data rows: As one of the first co‑creation customers for Feishu’s Base application model and its tens‑of‑millions‑row database, New Channel now hosts more than 45 million rows of core business data on multidimensional tables, and has migrated 58 million rows of data into the aPaaS system – achieving a full‑chain closed loop from sales prospecting to order finance.
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Breaking down organizational silos: The “thousand‑person, thousand‑face” system built with multidimensional tables resolves data barriers between different business lines, enabling cross‑line and cross‑business data integration and significantly improving management efficiency.
AI Ignites Organizational “Perceptiveness”
Co‑creating an Ecosystem for Digital Talent to Emerge
Beyond the foundation upgrade, the deep integration of AI capabilities is reshaping the work logic of New Channel’s more than 14,000 employees. The organization pursues not only efficiency gains but also uses AI to endow educational services with “penetrative power” and “perceptiveness.”
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Business scenarios flourishing everywhere: New Channel has already organically created 100 AI agents internally, covering scenarios such as new consultant training and inspiration for Little Red Book (Xiaohongshu) operations. Teachers use AI‑powered intelligent meeting minutes to accurately record details of parent meetings, ensuring that every educational service is captured and can be reviewed.
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Deep empowerment of frontline business: Using the AI capabilities of multidimensional tables, campuses can automate daily report summarization and performance alerts. Repetitive manual spreadsheet work is handed over to AI, greatly reducing employees’ workload.
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Cultivating a digital talent pipeline: Going forward, the two parties will hold a “Feishu Efficiency Pioneer Competition” every six months, encouraging employees to use the tools to produce high‑value solutions and upgrading digital transformation from “passive collaboration” to “active efficiency improvement.”
Chan Lin, Chief Business Officer of Feishu, said: “New Channel is an advanced model in the education industry that has truly ‘decorated’ its entire set of operations deeply on Feishu. In the future, through continuous product co‑creation and AI empowerment, we will help New Channel become a benchmark for digital‑intelligent transformation in the global education industry.”